FRANCHISE SCHEME
(TO PROVIDE INCREASED ACCESS TO POSTAL SERVICES IN
URBAN AND RURAL AREAS)
The Department of Posts is entrusted with providing access to basic postal
facilities throughout the country. Even though India has the largest postal network in
the world, with about 1.55 lakh Post Offices, there continues to be a demand for Post
Offices. In order to effectively meet such demand, the Department of Posts provides
postal services through Franchise Scheme.
There will be two types of franchises-
Counter services through Franchise Outlets in areas where there is demand
for postal services, but a post office cannot be opened.
Sale of postal stamps and stationery through Postal Agents in urban and
rural areas.
Products and services offered:
Sale of stamps and stationery (including phitatelic items);
Booking registered articles, speed post articles, money orders (on EDBO
model), e-post, etc. Bulk booking of registered/speed post articles are
allowed without any limit. No rebate for bulk booking of speed post articles
will be admissible over and above the commission payable to the
franchisees as applicable from time to time. However, the franchisees will
not do bulk booking from BNPL customers. Further, Link Post Offices
should report any cases of heavy bulk bookings to the HO. The HO would
send a report to the Divisional Office. The Divisional Office will then alert
the Marketing Executives in the Speed Post Centers etc. to make efforts
to bring such customers into the fold of the BNPL Scheme of the Department. The restrictions imposed by the Department regarding bulk
booking on the outsourcing agents would also be applicable to the
franchisees for bulk booking.
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